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Axetec, good, but ultimately lacking the fundamentals.

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Posted by Dred on September 16, 2009 at 12:51:45:

I have used axetec several times and all in all they're difficult to knock. Great, easy to negotiate website, good information, very reasonably pricing and quality , sensible, products. Generally a very helpful company. My only reservations, and this is my experience only, is that haveing dealt with perhaps, 3 or 4 guitar parts, websites, axetec are found 'wanting' in their ability to respond to emails. Don't get me wrong here, if you phone them you will get fantastic sound advice and help, but emailing axetec seems to dilute the definition of 'electronic mail'. I really hope this isn't an ongoing thing with axetec, this is a company that deserves any credit directed their way. Perhaps a few guitar straps, capo's, guitar stands and a method of responding to emails, even if to just acknowledge receipt and informed will 'respond as soon as possible'.

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: I have used axetec several times and all in all they're difficult to knock. Great, easy to negotiate website, good information, very reasonably pricing and quality , sensible, products. Generally a very helpful company. My only reservations, and this is my experience only, is that haveing dealt with perhaps, 3 or 4 guitar parts, websites, axetec are found 'wanting' in their ability to respond to emails. Don't get me wrong here, if you phone them you will get fantastic sound advice and help, but emailing axetec seems to dilute the definition of 'electronic mail'. I really hope this isn't an ongoing thing with axetec, this is a company that deserves any credit directed their way. Perhaps a few guitar straps, capo's, guitar stands and a method of responding to emails, even if to just acknowledge receipt and informed will 'respond as soon as possible'.

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