Warning about TTM Guitars
This is a word of warning for anyone considering dealing with TTM Guitars, based in California.
Over 6 months ago I contacted them about a custom order. The details were agreed and I was invoiced for $425 which I paid up front (in hindsight this was pretty stupid). I also sent some parts to be included in the build including a schaller trem and pickups worth $250.
I was promised it would be completed in a month, but heard nothing in that time. A few more months passed and I was given excuse after excuse why the guitar wasn't completed by 'different' people. In every email they would say "we need three more weeks to complete but it will be worth the wait".
The only communication I had with them was when I sent emails and phone calls where I had to initially pretend to be somebody else just to get through. Eventually I received an email from 'TTM customer services' saying there was a 3 month back order and I could either wait or have a refund.
I contacted them saying I wanted a refund and my parts back. A month passed - nothing. Another month passed - nothing. To cut a long story short I only managed to get the parts back and my money refunded because I reported it to the police and threatened legal action.
So my advice is do not deal with TTM Guitars. They are an incompetent bunch of fools. They don't care about the customer, just the money. The owner Lance is a complete liar and little more than a crook.
If you do a bit of research (which I should have done beforehand) then you'll find many other people that have had the same experience as me. TTM are efficient and friendly until they get your money, then it all changes.